I have one major regret with this new bed system . . . that I did not buy it several years ago. At that time I noticed the ad in the L.A. Times and looked at the different options on the website. The fact that it was an Austrian/German product definitely resonated with me.
I cannot remember the last time I slept peacefully all through the night. I also do not remember the last time that when getting out of bed I was not bent over with back pain. Axel Bloom totally changed that starting with the very first night. And every night is the same: sleep soundly and when arising from bed I am standing up straight and without pain. I had no idea that I could expect this kind of change from a bed in such a short time frame if at all. To say that I am astonished is an understatement.
Not only is it an amazingly excellent sleep system, but when we went to the store Mr. Lee was more than generous with his time in explaining the different systems and options in great detail as well as what combination he felt would work best for us. A type of customer service you rarely find. And if anything he down sold us, not up sold. We had to request the pillows which we took home a week before the bed was installed and both adored. That alone is unusual as we could never agree on the same pillows before.
The bed installation was done with the same care and attention to detail as our original store encounter. They were exceedingly careful with all the furniture that needed to be moved and how they handled taking out the old bed in very tight quarters.
The entire experience has been unique and leaves me with a big happy grin on my face.
Patricia Snyder and Jim Barnard
Patricia and Jim