Perfect Fit & Beautiful Bed

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Dear Yong,

We love the bed! It is fantastic. Thanks so much for all your kind help in choosing the bed and helping us put it together. The fit could not be more perfect and the bed looks beautiful. I had placed the back mattress stopper in backwards so it looked really funny but we figured it out before we got your picture. I am glad that David was able to also figure out the problem of two surge protectors in line with each other. I bought another (Better) one and used the old one as an extension cord.

Inga and I would be delighted to be references for you up North (or South)

Perhaps I should open up Axel Bloom North!

Regards to Bonnie and Joyce and have a wonderful Sunday.

Tony & Inga

Tony and Inga Tromba
Santa Cruz, CA.

Best Communication & Quality

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Dear Yong and Bonnie,

Finally got my bed assembled! Thank you very much for all the help you have given me. I unpacked everything, except the mattress, last night. This morning, Heath and Zach, unpacked the mattress and assembled the bed. Heath and Zach do maintenance for this building, but the tenants here also hire them to do work for their units. During the assembly process, both of them were very impressed with customer service provided by Yong, the material and the craftsmanship of the bed, and the ease of installation. They recognize real furniture when they see it. They finally commented that the bed must have cost an astronomical sum and had to ask how much I paid for it. When they finished, Heath was impressed with our communication with you using Apple FaceTime and Zach said he had to look up AxelBloom.

Bonnie,

Thank you for helping me pick the fabric and the mattress. It is not easy to make this kind of decisions over the phone and the Internet. But so far, I am very happy with what I saw.

Yong,

Thank you for your support on installation. The guys here were impressed, and I was impressed when you called in the morning to check on progress.

Bonnie,

Heaths contact information is :Heath Crabtree, IMSI,(M) 571-283-2606

Zach works for Heath as a contractor. Both of them work in this building every weekday. Feel free to call me if you need me to track Heath down. When I get the bill from him, I will let you know how much he charges me. I have known Heath for 5 years since I moved into this building. I would gladly serve as his professional reference.

Amy
 

Amy Leung
Reston, Virginia

True German Sleep System

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My wife and I bought a Berlin mattress and Silverstar GT suspension about six weeks ago. Not only was the sales process and service first rate, but we absolutely love the product! My wife is from Switzerland and I lived there for a good part of my life. We are therefore both more accustomed to German sleep systems and were never quite comfortable with what was normally available here in the United States. Also, after sleeping on a memory foam mattress for four years, my wife developed very painful backaches. Enter Axel Bloom. The past six weeks have done wonders for my wife's back, and I would never want to do without the luxury of our new mattress. Thank you, Yong and Bonnie, for your excellent advice and a very pleasant shopping experience!

Peter Krausche

Peter Krausche
Edmond, OK

The Perfect Balance of Conforming Softness and Support

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Dear Yong:

It is our great pleasure to write a Testimonial for you, your company and the bed we recently purchased.

We are so pleased with our DW800 mattress and frame, it is unlike anything we have ever had. The mattress and frame provide the perfect balance of conforming softness and support.

With significant lower back problem for many years, including two surgeries, finding the right mattress became a necessity. I tried most brand name traditional and several Memory Foam mattresses, but just could not make a decision. After walking into your Westwood Village store and trying the first bed we knew immediately that we had found our answer. The feel of your beds is so unique. Nothing in the general market even compares.

You and Bonnie were incredibly helpful and a real pleasure to work with. You spent quite a bit of time with us, explaining the different mattresses and frames and were thorough in answering our
many questions.

Thank you again for introducing us to this wonderful product.

Kind regards,

Gary & Jo Anne Wasserman
Oak Park, C                        

Superior Sleep Experience

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After several weeks of sleeping on our new mattress system purchased from Axelbloom, we have experienced a superior sleep experience. We are extremely pleased with our purchase and the vast improvement in the quality of our sleep. No back pain, no restlessness from an inferior mattress. . .just a wonderful experience. I wanted to take this opportunity to personally thank you for your professional expertise and that of your staff, who assisted with our purchase during your absence. It was an added treat to have you visit our home to ensure that the quality of care in the installation of our bedding system met your and our standards of professionalism. I would highly endorse your store and the bed systems that you sell.

Milton and Karina Hunter
Altadena, CA