Dear Yong, Bonnie, and Cara,
Thank you for all your help during my recent bed purchase. I came into the store after neighbors told me they loved the new bed they'd bought from you. I was fed up with pillowtop innerspring mattresses that become compressed and saggy after only a few years of use, and was looking for an alternative.
I appreciate the fact that you recommended the less expensive beds and that you all were so helpful about the various options. It's clear that you care about customer happiness and put a priority on the sort of customer service that matters.
Most important, however, is the bed. Although the feel of it is quite a bit firmer than the old pillowtops, it's very comfortable and I'm sleeping far more soundly than I have in a long time. Thanks again.
Hiroshi
Los Angeles, CA
Los Angeles, CA
After decades of searching for the perfect bed, we have now found it in the Austroflex. This bed is a marvel of engineering, from its intricately designed base with added focused attention on the neck area, to its mattress, constructed with individual segments with varying degrees of firmness,each of which can be replaced if over time a change in firmness is needed, topped with a removable, silky soft and plush, washable cover. Its frame is not only beautiful, but also constructed with such precision that it allows all the requisite movement of the adjustable bed. Overall, this bed, which is as attractive as it is comfortable, represents at last the answer to our long-sought combination of softness of surface with firmness of support, and provides as a bonus the never imagined features of washability and alterability over time.
It is worth noting that we purchased the Austroflex without ever seeing it in person, or touching it, all through internet and telephone exchanges. From our first phone conversation with Yong Lee, we were won over by his professionalism, his availability, his capacity to listen intelligently, his sincere interest in the most minute of our needs relating to a bed, his ability to provide technical specifics, and also by his wit, his charm, and his humanity.
He is an engineer with a gift for the rich narrative, able to render clear even the most complex information through illustrative stories, reaffirming at every turn his absolute conviction in the quality of the product he sells, and in its durability and adaptability over time to suit the ever changing needs of aging.
It has been an honor to get to know Yong throughout this exchange: we have not only acquired the dream bed, but also developed a human rapport that we will always treasure.
Eleanor Dozier & Zulma Iguina
Newfield, New York
When I visited Axel Bloom, I was walking with a cane. My back was hurting and I could not turn my neck to look over my shoulder. My niece was due to visit me in August 2010 and I was planning to take her to Las Vegas on holiday. I was thinking it would be the last time I would visit Las Vegas because the walk through the airport terminal from the airplane to the curb is so long, and I was in pain.
I got my Austroflex Electric Adjustable bed and Austroflex EMC 180 mattress delivered just before my niece arrived. I usually wake up at least 5 times a night. The first night sleeping on the new bed system took some adjustment. However, on the 2nd night, I raised the head of the bed a little. I went to sleep at 9 p.m. I woke up once at midnight to use the restroom. I went back to sleep until 5 a.m. I had never slept this long through the night before!
When I woke up in the morning, I was lying on my back and I could feel the blood pumping through my back area. I have had no back pain since then. .....AND I have no problem turning my neck now. The mattress molds to my neck, even when I am sleeping on my side. The mattress is soft enough that it compresses where my shoulder is, and it still supports my neck.
I am now ready to go on my next trip to Las Vegas with friends in January 2011. I am even confident enough to make the trip by myself! I am not worried about travelling alone anymore, because, now I can walk without a cane and I have no more pain!
Erna Debarro
When I visited Axel Bloom, I was walking with a cane. My back was hurting and I could not turn my neck to look over my shoulder. My niece was due to visit me in August 2010 and I was planning to take her to Las Vegas on holiday. I was thinking it would be the last time I would visit Las Vegas because the walk through the airport terminal from the airplane to the curb is so long, and I was in pain.
I got my Austroflex Electric Adjustable bed and Austroflex EMC 180 mattress delivered just before my niece arrived. I usually wake up at least 5 times a night. The first night sleeping on the new bed system took some adjustment. However, on the 2nd night, I raised the head of the bed a little. I went to sleep at 9 p.m. I woke up once at midnight to use the restroom. I went back to sleep until 5 a.m. I had never slept this long through the night before!
When I woke up in the morning, I was lying on my back and I could feel the blood pumping through my back area. I have had no back pain since then. …..AND I have no problem turning my neck now. The mattress molds to my neck, even when I am sleeping on my side. The mattress is soft enough that it compresses where my shoulder is, and it still supports my neck.
I am now ready to go on my next trip to Las Vegas with friends in January 2011. I am even confident enough to make the trip by myself! I am not worried about travelling alone anymore, because, now I can walk without a cane and I have no more pain!
Erna Debarro
Los Angeles
Los Angeles
After decades of searching for the perfect bed, we have now found it in the Austroflex. This bed is a marvel of engineering, from its intricately designed base with added focused attention on the neck area, to its mattress, constructed with individual segments with varying degrees of firmness,each of which can be replaced if over time a change in firmness is needed, topped with a removable, silky soft and plush, washable cover. Its frame is not only beautiful, but also constructed with such precision that it allows all the requisite movement of the adjustable bed. Overall, this bed, which is as attractive as it is comfortable, represents at last the answer to our long-sought combination of softness of surface with firmness of support, and provides as a bonus the never imagined features of washability and alterability over time.
It is worth noting that we purchased the Austroflex without ever seeing it in person, or touching it, all through internet and telephone exchanges. From our first phone conversation with Yong Lee, we were won over by his professionalism, his availability, his capacity to listen intelligently, his sincere interest in the most minute of our needs relating to a bed, his ability to provide technical specifics, and also by his wit, his charm, and his humanity.
He is an engineer with a gift for the rich narrative, able to render clear even the most complex information through illustrative stories, reaffirming at every turn his absolute conviction in the quality of the product he sells, and in its durability and adaptability over time to suit the ever changing needs of aging.
It has been an honor to get to know Yong throughout this exchange: we have not only acquired the dream bed, but also developed a human rapport that we will always treasure.
Eleanor Dozier & Zulma Iguina
Newfield, New York
Newfield, New York
July 11, 2008
To whom it may concern:
The Austrian Trade Commission in Los Angeles hereby certifies that the Austrian company Optimo Schlafsysteme, exclusively represented in USA by Axel Bloom LLC, is a reputable enterprise, which has been in business for 55 years.
We are well acquainted with the owners of both companies and have hosted an event with them at Axel Bloom to introduce their products. The success of their joint effort in the USA is a good example of bilateral trade between countries. Optimo Schlafsysteme is a leading manufacturer in Austria with an emphasis on technological design and manufacturing expertise.
Austrian products are renowned for superior quality so we are please that Optimo and Axel Bloom have introduced their products to the USA.
Best Regards,
Christian Kuegerl
Austrian Trade Commissioner
Austrian Trade Commission
11601 Wilshire Blvd Suite 2420
Los Angeles, CA 90025
T +1-310-477 99 88 | F +1-310-477 16 43
E losangeles@wko.at
W wko.at/awo/US
Austrian Trade Commission
Los Angeles
Los Angeles
Sleep glorious Sleep..I haven't had a good night's sleep in years. In fact, I thought I had a-top-of-the-line mattress and box spring. Yet, I would wake up numerous times during the night to either adjust my head or knee pillow to provide me with some kind of comfort and back support.
Well, last night was the first night I slept on my new Axelbloom bed and frankly it was the best sleep I've had in years. The adjustable features of the system enabled me, for the first time, to sleep without a pillow between my knees. I was able to adjust my bed to my best comfort level.
I have told my friends what a big difference it makes to get a good night's sleep. I also encouraged them to skip next year's vacation plans and to invest in a good night's sleep which will last longer than a short vacation.
C. Baggetta
Sherman Oaks, CA.
Sherman Oaks, CA.
Seehr geehrter Herr Yong Lee:
Wir wollen Ihnen Mitteilen, das wir mit den beiden Matratzen, Model "Berlin" sehr, sehr zufrieden sind, es schlaeft sich wie auf einer Wolke. Die Qualitaet ist einfach hervorragend "Made in Austria".
Es war meine Frau und auf meine Anregung, im Internet zu suchen wer hat wirklich gute Qualitaets Matratzen und so fanden wir die Firma Axelbloom, European Sleep Technology, in Los Angeles, CA.Wir bestelten die gewuenschten Matratzen bei Herrn Yong Lee nachdem er uns einige Ratschlaege ueber Matratzen gab.
Der versprochene Liefertermin wurde prompt eingehalten.Jedesmal wenn bei uns hier ueber Matratzen gesprochen wird, empfehlen wir die Firma Axelbloom, European Sleep Technology, in Los Angeles, CA.
Mit besten Gruessen und Empfehlungen,
Heinz, Ursula und Isabelle Gross
Heinz, Ursula und Isabelle Gross
Santa Cruz, CA (In German)
Santa Cruz, CA (In German)
Dear Yong Lee,
We wanted to let you know how extremely happy we are with both of our new Berlin mattress. It makes us fall asleep as fast and sound as a log. "Made in Austria" - the quality is just outstanding.
It was actually my wife who started to explore the internet, at my suggestion, to look for a good mattress; something of quality. We found the company Axel Bloom, European Sleep Technology, in Los Angeles, California. After we received excellent counseling by Yong Lee (the owner himself) we were absolutely certain that we wanted to order our new mattress with him.
Everything arrived on schedule, as agreed, very prompt, something we greatly appreciated. Since then in every conversation when the word 'mattress' comes up, we always and immediately recommend Axelbloom, European Sleep Technology, Los Angeles, California.
With our warmest regards,
Heinz, Ursula and Isabelle Gross
Heinz, Ursula and Isabelle Gross
Santa Cruz, CA. (In English)
Santa Cruz, CA. (In English)
Dear Yong,
All went well. It took us about 30 min to assemble the bed. Of course (as expected), this night's sleeping experience was exceptional.
Many thanks to you and Axel Bloom staff.
Best,
Edward
Dr. Edward Van Der Horst
Palo Alto, CA
Palo Alto, CA
Two years ago I was diagnosed with Gastroesophageal Reflux Disease or GERD. GERD is defined as chronic symptoms or mucosal damage produced by the abnormal reflux of gastric contents into the esophagus. In my case, I developed GERD due to a hiatal hernia. One of the recommendations from my doctor was to sleep with my upper torso elevated at least 30 degrees. At the beginning I used pillows. I found another pillow on the Internet that I used for a year, but I felt that I never had a good nights sleep.
After constant neck and waist pain, my husband and I decided to look for an adjustable bed. We saw many adjustable beds but none of them offered a comfortable mattress and a beautiful design as well. After doing some research, we found Axel Bloom. Axel Bloom is a European system, with an amazing technology and a superb design.
Two months ago we finally bought our bed. I am able to adjust the mattress to the perfect angle that I need. Also, I don't need to adjust it every night, because I can program it and it is in the memory of the remote control. We are very pleased with our new bed, we feel well rested every morning, I don't have any symptoms of GERD and my aches and pains have disappeared. And the bed looks beautiful in our bedroom.
Ivonne
Pasadena, CA
Pasadena, CA
My boyfriend and I had a Tempurpedic bed but our backs would hurt every morning. We purchased an AxelBloom system and it is fantastic! The AxelBloom bed is far and away superior to the Tempurpedic bed. My boyfriend owns a 4-Star hotel in France and he plans to buy AxelBloom beds for the hotel.
L. Fields
Los Angeles, CA
Los Angeles, CA
Just wanted to let you know that the new bed is an unqualified success. I've never been able to sleep on a memory foam mattress before because I would get so hot, but with the slats in this bed that's never a problem. I have one of the world's worst backs and am now sleeping better than ever and actually sleeping through the night!
Finally, and most importantly, the dog loves it and no longer wakes me up trying to get into a comfortable position. In fact, the first night we used the bed I actually woke up a couple of times just to make sure he was still alive! Thank you so much for all your help.
Victoria Gilbert
Los Angeles, CA
Los Angeles, CA
I am obsessed with my new bed system! Actually, I have never been one to stay in bed very long but since getting my Axel Bloom bed system, the first three nights have been an amazing experience. I got into bed for three nights in a row at 7:00 PM to watch TV and play with the different positions that the bed would go. My dogs joined me and they seemed as comfortable as I was.
The way the mattress just supports your body is simply brilliant! I almost felt like there was a sedative in the system that immediate relaxed you and put you to sleep. I couldn't even stay up to finish watching my favorite show. I have had the most restful nights sleep that I have ever had. It is the best bed I've ever slept on and I look forward to getting into bed and relaxing. Even when I wake up in the middle of the night, I immediately fall back to sleep extremely fast.
My dogs are hooked as well and as I am writing this, my older dog has helped himself to the bed! I have told so many of my friends about this system and even my housekeeper tested the bed today and said she was going to tell her husband about it. I have also found myself taking a late afternoon nap for a half and hour and then I'm rested and ready to start the evening.
I feel grateful for meeting the owners of this company and not only do I have some great new friends but I have an excitement about going to sleep every night!
Lana Seidler
Los Angeles, CA
Los Angeles, CA
Just want to tell you that WE LOVE our AXEL BLOOM BEDS!!! Never been to bed so early before - at 9.30 pm and 10 pm and stay there for a wonderful restful sleep for 12 hours!!! And then we are reluctant to leave our comfort zone
Betty and Bill Chen
Singapore
Singapore
To all who patronize this website, as one of the last original Los Angelinos, but being a mere 33 years of age, I can reflect back to just 15 years ago when mom and pop operations were the corner stone of my youth's patronage. These shops are now replaced by the all too familiar corporate logos where being able to get the same thing, the same way, in the same generic environment, consumers have been led to believe the soulless pitches of these clever neighborhood vibe busters.
Beds: As an engagement present to my new bride-to-be, I was quite blessed to have the opportunity of purchasing a 500 year-old Chinese Wedding Bed from a dear friend in the Far East import business. It was between a standard full/queen size-so I went on a mission to find a custom bed worthy of my beloved antique. Tempurpedic was the first conglomerate to pop in my feeble corporate programmed consumer mind. First, I called the 1.800 number to find out what Tempurpedic was all about. "Indeed" (the gentleman on the other end of the phone said, as he explained to me the ability to customize),"for an extra fee of $300, we can certainly accomplish your needs". With this in mind, we drove down to their PREMIERE seller in our area...the beloved "Relax Your Back" store. For an establishment ready to sell you a mattress in the upwards of $6,000 or more, we were guided through a quick showroom tour by two store employees who knew about as much of their products as they would about Quantum Mechanics.
Eric Swerdloff aka Mr. e (Part One)
Beverly Hills, CA
Beverly Hills, CA
When I asked the gentleman at "Relax Your Back" about custom sizing, he said that was something I would have to accomplish after my initial purchase from the factory and could run me an additional cost of $1,000 or more. That was quite a different scenario than the earlier phone conversation with Tempurpedic - which suggested that by purchasing a Queen size mattress, I would pay an additional $300 to cut it down to the size I needed. I quickly left and again called our friends on the 1.800 Tempurpedic line. Now a new story emerged, "No sir, we do not do custom sizes". So depending on who picks up the phone on any given day, there lies your overpriced fate.
Remembering a distinctly familiar ad in the Los Angeles Times, I opened the newspaper and there it was as my mind had remembered it: AXEL BLOOM. Immediately, I called their store located minutes from home and found the angelic voice of one lovely woman named Cara. To all my questions, Cara spoke the words of a consumer's dream: "yes, yes, yes, yes," and "of course."
Putting down the phone with that all too infrequent feeling of "WOW, I just spoke to a wonderfully knowledgeable professional!!," my fiance and I popped over to the store and were greeted by Cara. She expertly guided us on a full tour of their product line and again reiterated that at AXEL BLOOM, anything was possible. We thanked Cara kindly and said we would mull over our options.
Just as we were about to leave, this super enigmatic character blew through the door:"Good afternoon, my name is Yong." Introducing himself as the owner of this fine establishment, we raved to him about his product and how wonderful Cara was. Next, Yong personally guided us through his product line. This would mark the beginning of what would become a wonderful, and now a yearlong friendship with Yong and his family.
Eric Swerdloff aka Mr. e (Part Two)
Beverly Hills, CA
Beverly Hills, CA
First off, we are now sleeping on a fully customized Austroflex system. Already having a bad back and other aches and pains, after purchasing the bed, I fractured my back from a bad fall. I was in the middle of doing pull-ups with my arms and legs (Yes!) when suddenly the pull-up bar (spring-tensioned against the sides of the door) gave way. I fell down right on my back! I was in crutches and had a body hugging strait jacket for weeks and underwent intense medical treatment. Having this AXEL BLOOM sleep system has greatly eased my pain and suffering. It far supercedes anything else out there you might be considering.
As for the owners, husband and wife - Yong and Bonnie, they have brought back that neighborhood conscious business mind that not only sustains good business, but turns a boutique establishment into a lifestyle brand. No matter what business this remarkable couple ventures into, it will most certainly be an immense success. It has been an honor to meet such fine people who bring honor and excitement back into the world of commerce. Also, Yong is hands-on with his product. From the initial tour of each system in the showroom, to installing your purchase in your home. These are not your average proprietors, they are fine human beings. I could go on and on about my experience both business and personal with the Lee family, but let me end by saying you won't get a better sleep, and you will feel better just knowing these very special people! SWEET DREAMS and forever Yong! With much love,
Eric Swerdloff aka Mr. e (Part Three)
Beverly Hills, CA
Beverly Hills, CA
It is now our dog's favorite bed. We have had to keep the door closed to keep her off.
Dr. A.H.
Pasadena,CA
Pasadena,CA
I am really satisfied with my new sleep system! I am sleeping longer, feel rested when I wake up, and my lower back problems are significantly much better. In fact, they're almost non-existent. I never thought a new bed could make that much of a difference to a good night's rest. I'm truly amazed! I thank you, and my body thanks you!
Michael Chandler
Canyon Country, CA
Canyon Country, CA
We recently purchased an Austrian sleep system composed of 2 twin X-long Silver Star bed bases and DW 400 mattresses from Axel Bloom and are very pleased with it. Both my husband and I found the mattresses and slat bases extremely comfortable from the fist night on.
Our previous standard American king size pillow top mattress developed a ridge down the middle early on which caused me to roll away from the middle as well as causing the arm I most frequently rested to fall asleep regularly. So far I have not experienced any of these problems on our DW 400 mattresses.
Also, by placing 2 twin slat bases next to each other we eliminated any energy transfer resulting in improved sleep. The memory foam pillows we purchased from Axel Bloom are easy on the neck and disperse heat much better than the standard memory foam pillows that I had used before.
Mr. Yong Lee, owner of the company, was very professional and courteous and was a pleasure to work with. He took a personal interest to make sure that we would get just the right sleep components and assisted us with any questions we had.
Will and Regina Thackara
Altadena, CA
Altadena, CA
Your bed is the first step to Heaven!
Elly
Calabasas, CA
Calabasas, CA
Hi Yong,
Thanks for all your help and patience with picking out the mattress last weekend. The mattress is SUPER comfortable. I am very happy with it. If I know of anybody else looking for a mattress I will pass them your way.
Travis
Travis
Los Angeles, CA
Los Angeles, CA
Hi Yong,
Just a quick note to let you know I love the bed!! The last two nights have been the best rest I've gotten in a long time. I am particularly impressed with how smooth the motor adjusts the bed as well as the range of motion. Thank you to you, Cara and your team for coming out to our home and making the delivery and installation so easy. And, thank you to Bonnie for the flawless arrangements.
The entire Axel Bloom purchasing experience..from the first visit to the store to installation...was a pleasure. You did take the time to answer questions and encouraged us to take our time to try the various mattress systems.
We are happy and rested customers!
All the best,
Lora
Lora R.
Manhattan Beach, CA
Manhattan Beach, CA
Yong,
We love the Casa bed both for its looks and for its comfort. Thanks for all your help.
W. Gubin, Architectural Designer
Los Angeles, CA
Los Angeles, CA
The purchase of our mattress and bed from Axelbloom has been nothing short of fantastic on every level. The owners, Bonnie and Yong,provided us with the kind of service and attention to detail that is almost non existent in this day and age. The entire process, from purchase to delivery, was outstanding.
We turned to Axelbloom to improve our sleeping experience after years of purchasing various so-called premium mattresses based upon a
review that we read, possibly in the NY Times. When we entered the modern and stylish showroom in Westwood, we knew that the buying experience was going to be professional, fact-based, and low key. Each of the models was explained to us with plenty of time to think, feel and discuss without pressure or time constraints. We purchased the Berlin Mattress and were thoroughly satisfied after it was delivered and set up by the staff of Axelbloom. We subsequently purchased a bed after
completing a remodel. The bed and mattress reflect exacting European craftsmanship in a classic and sleek design. The mattress has truly provided us with \"the best\" sleeping experience.
In fact, we were so happy with the mattress that when it came time to purchase a guest bed for our study we called Yong and Bonnie for a referral, and we so happy to learn they were expanding into that line of products. We have just purchased a custom daybed/couch from them for our guests so they too can truly have a good night\'s sleep.
The entire process was again professional, courteous, and detail oriented from
purchase to installation.
We highly recommend this outstanding company and the principals,
Bonnie and Yong.
Eve and Chris
Los Angeles, CA
Los Angeles, CA
Like many (international) road warriors, we appreciate a good night\\\'s sleep more than anything. John Heinritz is \\\"recovering\\\" from a career with Warner Bros. and has joined Agnes Mura in their global Executive Coaching practice... which still involves a great deal of travel. With Yong Lee\\\'s wise counsel, we acquired our first queen-sized Axel Bloom bed a couple of years ago, when Agnes had just lost her mom and was taking all her grief \\\"in the back\\\". What a relief that was. I think these beds provide more than comfort. We ooh and aah so many times when we sink into our wonderful Berlin topped haven. It heals the soul.
When either of us has had anything from a twisted limb to surgery, the raising of the bed at both ends has been such a blessing. Agnes speaks about
it to her executive clients when they complain of poor sleep!
Recently, we have decided to leave bustling Santa Monica and Los Angeles after over 20 years of stimulating and intense living - to move to Santa Fe, NM. Anthony Hopkins says \\\"one doesn\\\'t move to Santa Fe, one gets promoted to Santa Fe\\\", we found out. As part of this \\\'promotion\\\', we visited our Axel Bloom friends again and treated ourselves to a king, composed of two separate twins, topped by one continuous high-quality topper. It went straight on to our moving truck in its original box, and valiant John managed, with Yong\\\'s telephonic help, to build it impeccably in our new pueblo-style home. The lovely beams look down on it as it rests on Saltillo tiles and looks out on our bricked patio and the Sangre de Cristo mountains. We expected a little trouble sleeping at an altitude of 7,000 feet, but our bed has cradled us perfectly and spared us the trouble of adjusting to the
unfamiliar.
Since we now live in the Land of Enchantment, our queen guest bed has already enjoyed a lot of family and friends\\\' company. And for us, as hard asit is to leave Santa Fe every time we travel for work, we know what expects
us here is worth the effort!
Thank you, personally, Yong, for your friendship and your patient, detailed
advice and help in every way.
Agnes Mura & John Heinritz
AMI, Santa Fe, NM
Agnes Mura and John Heinritz
Santa Fe, NM
Santa Fe, NM
Greetings Yong & Cara,
The beds have arrived and we are celebrating! We set Sarah's bed up and she is so happy! We got ours set up last night and had our first sleep in it. The bed is unbelievable and even better than the Bogi beds. I did not want to get up this morning, I just wanted to stay there and feel the comfort! I cannot tell you how grateful I am to have these beds. Already three different families are wanting or at least wishing to have similar beds. Do you have any brochures for advertising? I'd be more than happy to give them to interested people.
I want to thank both of you again for all the time and effort you put into making this purchase the right one. It was worth every cent we spent.
- C. Gane
In the past, I would get up in the morning feeling stiff in various parts of my body. Those days are gone because new nights are here! Now with this new Axel Bloom bed, I sleep better and have no stiffness when I wake up because the bed sensitively supports the contours of my body in an even way. Being in bed feels delicious, so I can hardly wait to get there.
-R. Gane
Finally, finally, I am able to wake up in the morning without being bent out of shape. I used to constantly complain to my parents about my horrible bed and they have finally FINALLY gotten me a "Bogi" bed. But this is an even sweeter bed than I slept on in the dorm in Bogenhofen. I am so happy because after several nights of sleeping on my new bed, my back has straightened itself out. I am able for the first time since leaving Bogi, to sleep through the night. My posture has improved and my terrible back aches are gone. My visiting friends who like to pile into bed with me don't want to get out and go home because it is soooo comfortable! All my friends want a bed like mine :).
- S. Gane
Blessings on you!
The Gane Family
Berrien Springs, Michigan
Berrien Springs, Michigan
Dear Yong,
I know we already spoke on the phone, but I just wanted to send you a quick email. We love our new bed, and it's funny because I can't wait to go to bed tonight! I had an excellent sleep last night and didn't wake up until morning. With our old bed I would wake up a few times a night because I was uncomfortable or my arm had fallen asleep. We truly do love our new bed, it's very refreshing.
Also, just as much as the great bed, both my wife and I thought your service was excellent. You had given me your cell phone number so that I could call you if I had any questions or concerns. When the bed came damaged I decided to call your cell phone, after business hours, you answered, and you started taking care of the problem right away. My wife and I really appreciate it.
You do more than sell great sleep systems, you take care of people! That type of customer service is getting harder to find. It seems more businesses are focusing more on making money and forgetting about the customer, when if they focused on the customer, making money would be no problem. You and your staff have done a great job! Thank you again, and if you are ever in Montana let me know for we would love to meet you.
Thank you,
Craig Schroder
Stevensville, Montana
Stevensville, Montana
I have spent the first week in your bed...it is awesome. I no longer awake with joint stiffness, I can sleep on my back because I can have my legs elevated which reduces suffering from "restless leg syndrome," and my dogs can sleep next to me in total luxury!! They don't even mind sleeping in the "crack!" It really is comfortable, Yong. Thanks for all your help. If I had beds that had more use, I would buy more. Think I will get one for my daughter when she gets her first apartment after college next year!
Jere Hinman
Kalamazoo, MI
Kalamazoo, MI
"I wanted to let you know how thrilled my wife and I are with our Casa bed. The bed is extremely comfortable and has a great contemporary look. In addition, the service we received was excellent, from frame and mattress selection to the prompt resolution of the minor shipping issue we had. We will definitely be referring our friends and family to you. Thank you!"
Cary & Jill Ostrie
San Francisco
San Francisco
We recently purchased a mattress from Axel Bloom. We have always slept on traditional, top-quality, name-brand coil mattresses. Our most recent coil mattress was less than a year old when we noticed a trench like dip on the top of the mattress. This 'dip' put pressure on our lower backs causing lower back pain and restless sleep.
We decided to purchase a foam mattress because we heard that it did not put pressure on your joints, and it gave excellent full-body support. Naturally, I was skeptical, but we bought the system and are absolutely thrilled. We awaken each morning with no lower back pain, feel well-rested and ready to begin the day. We feel that the mattress supports our entire body.
We wish we had discovered this product years earlier. We have not only enjoyed a great mattress and a wonderful sleep, but have received the finest customer care and advice from the staff. We are looking forward to purchasing 3 more mattresses for our teenagers.
Eric and Lorelei Neitzel
Culver City, CA
Culver City, CA
We love our new bed. It is everything we hoped for. We both wake up without the back pain we had gotten used to. Thanks for a great sleep.
Carrie Gibson and Michael Braden
Venice, CA.
Venice, CA.
I want to let you know that I am very satisfied with the sleep technology system that I purchased from Axel Bloom. I realized immediate relief from my back and hip problem after only one night of sleep. The fact that the system is adjustable at both ends, head and feet, is important in establishing the superiority of this system. The system separates easily, making cleaning easy and serves to keep the system from being unwieldy. All in all, an outstanding value. I congratulate Axel Bloom for offering the consumer this fine product.
Lise Stern
Los Angeles, CA
Los Angeles, CA
Dear Mr. Yong Lee,When we picked up our mattresses we met your wife, and she is such a nice person! We took the custom made mattresses home: they fit perfectly and we slept and sleep like babies on clouds. Thank you so much for your help!All the best to you and to your wife,
Drs. Karin and Guenter Memmert
Sherman Oaks, CA
Sherman Oaks, CA
Last night's sleep was even better than the last. It was the first time I slept all the way through with no tossing or turning in weeks. I was so happy waking up - an hour earlier than usual.
L. Thomas Wynn
Chicago, IL
Chicago, IL
We've had two nights of marvelous sleep! Thank you for your graciousness and good service.
M. Jennings
Pasadena, CA
Pasadena, CA
After several weeks of sleeping on our new mattress system purchased from Axelbloom, we have experienced a superior sleep experience. We are extremely pleased with our purchase and the vast improvement in the quality of our sleep. No back pain, no restlessness from an inferior mattress. . .just a wonderful experience. I wanted to take this opportunity to personally thank you for your professional expertise and that of your staff, who assisted with our purchase during your absence. It was an added treat to have you visit our home to ensure that the quality of care in the installation of our bedding system met your and our standards of professionalism. I would highly endorse your store and the bed systems that you sell.
Milton and Karina Hunter
Altadena, CA
Altadena, CA
Dear Yong:
It’s our great pleasure to write a Testimonial for you, your company and the bed we recently purchased.
We are so pleased with our DW800 mattress and frame, it’s unlike anything we’ve ever had. The mattress and frame provide the perfect balance of conforming softness and support.
With significant lower back problem for many years, including two surgeries, finding the right mattress became a necessity. I tried most brand name traditional and several Memory Foam mattresses, but just could not make a decision. After walking into your Westwood Village store and trying the first bed we knew immediately that we had found our answer. The feel of your beds is so unique….nothing in the general market even compares.
You and Bonnie were incredibly helpful and a real pleasure to work with. You spent quite a bit of time with us, explaining the different mattresses and frames and were thorough in answering our
many questions.
Thank you again for introducing us to this wonderful product.
Kind regards,
Gary & Jo Anne Wasserman
Oak Park, CA
Gary and Jo Anne Wasserman
Oak Park, CA
Oak Park, CA