Marvel of Engineering

After decades of searching for the perfect bed, we have now found it in the Austroflex. This bed is a marvel of engineering, from its intricately designed base with added focused attention on the neck area, to its mattress, constructed with individual segments with varying degrees of firmness,each of which can be replaced if over time a change in firmness is needed, topped with a removable, silky soft and plush, washable cover. Its frame is not only beautiful, but also constructed with such precision that it allows all the requisite movement of the adjustable bed. Overall, this bed, which is as attractive as it is comfortable, represents at last the answer to our long-sought combination of softness of surface with firmness of support, and provides as a bonus the never imagined features of washability and alterability over time.

It is worth noting that we purchased the Austroflex without ever seeing it in person, or touching it, all through internet and telephone exchanges. From our first phone conversation with Yong Lee, we were won over by his professionalism, his availability, his capacity to listen intelligently, his sincere interest in the most minute of our needs relating to a bed, his ability to provide technical specifics, and also by his wit, his charm, and his humanity.

He is an engineer with a gift for the rich narrative, able to render clear even the most complex information through illustrative stories, reaffirming at every turn his absolute conviction in the quality of the product he sells, and in its durability and adaptability over time to suit the ever changing needs of aging.

It has been an honor to get to know Yong throughout this exchange: we have not only acquired the dream bed, but also developed a human rapport that we will always treasure.

Eleanor Dozier & Zulma Iguina
Newfield, New York

Memory Foam Pillows Disperse Heat Better

We recently purchased an Austrian sleep system composed of 2 twin X-long Silver Star bed bases and DW 400 mattresses from Axel Bloom and are very pleased with it. Both my husband and I found the mattresses and slat bases extremely comfortable from the fist night on.

Our previous standard American king size pillow top mattress developed a ridge down the middle early on which caused me to roll away from the middle as well as causing the arm I most frequently rested to fall asleep regularly. So far I have not experienced any of these problems on our DW 400 mattresses.

Also, by placing 2 twin slat bases next to each other we eliminated any energy transfer resulting in improved sleep. The memory foam pillows we purchased from Axel Bloom are easy on the neck and disperse heat much better than the standard memory foam pillows that I had used before.

Mr. Yong Lee, owner of the company, was very professional and courteous and was a pleasure to work with. He took a personal interest to make sure that we would get just the right sleep components and assisted us with any questions we had.

Will and Regina Thackara
Altadena, CA

Austrian Trade Commission

July 11, 2008

To whom it may concern:

The Austrian Trade Commission in Los Angeles hereby certifies that the Austrian company Optimo Schlafsysteme, exclusively represented in USA by Axel Bloom LLC, is a reputable enterprise, which has been in business for 55 years.

We are well acquainted with the owners of both companies and have hosted an event with them at Axel Bloom to introduce their products. The success of their joint effort in the USA is a good example of bilateral trade between countries. Optimo Schlafsysteme is a leading manufacturer in Austria with an emphasis on technological design and manufacturing expertise.

Austrian products are renowned for superior quality so we are please that Optimo and Axel Bloom have introduced their products to the USA.

Best Regards,

Christian Kuegerl
Austrian Trade Commissioner

Austrian Trade Commission
11601 Wilshire Blvd Suite 2420
Los Angeles, CA 90025
T +1-310-477 99 88 | F +1-310-477 16 43
E losangeles@wko.at
W wko.at/awo/US

Austrian Trade Commission
Los Angeles"

Perfect Fit & Beautiful Bed

Dear Yong,

We love the bed! It is fantastic. Thanks so much for all your kind help in choosing the bed and helping us put it together. The fit could not be more perfect and the bed looks beautiful. I had placed the back mattress stopper in backwards so it looked really funny but we figured it out before we got your picture. I am glad that David was able to also figure out the problem of two surge protectors in line with each other. I bought another (Better) one and used the old one as an extension cord.

Inga and I would be delighted to be references for you up North (or South)

Perhaps I should open up Axel Bloom North!

Regards to Bonnie and Joyce and have a wonderful Sunday.

Tony & Inga

Tony and Inga Tromba
Santa Cruz, CA.

Best Communication & Quality

Dear Yong and Bonnie,

Finally got my bed assembled! Thank you very much for all the help you have given me. I unpacked everything, except the mattress, last night. This morning, Heath and Zach, unpacked the mattress and assembled the bed. Heath and Zach do maintenance for this building, but the tenants here also hire them to do work for their units. During the assembly process, both of them were very impressed with customer service provided by Yong, the material and the craftsmanship of the bed, and the ease of installation. They recognize real furniture when they see it. They finally commented that the bed must have cost an astronomical sum and had to ask how much I paid for it. When they finished, Heath was impressed with our communication with you using Apple FaceTime and Zach said he had to look up AxelBloom.

Bonnie,

Thank you for helping me pick the fabric and the mattress. It is not easy to make this kind of decisions over the phone and the Internet. But so far, I am very happy with what I saw.

Yong,

Thank you for your support on installation. The guys here were impressed, and I was impressed when you called in the morning to check on progress.

Bonnie,

Heaths contact information is :Heath Crabtree, IMSI,(M) 571-283-2606

Zach works for Heath as a contractor. Both of them work in this building every weekday. Feel free to call me if you need me to track Heath down. When I get the bill from him, I will let you know how much he charges me. I have known Heath for 5 years since I moved into this building. I would gladly serve as his professional reference.

Amy
 

Amy Leung
Reston, Virginia